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How does the ordering process work? TOP Ordering is SIMPLE! Depending on what shirt you are purchasing you will need to choose fabric(s), font, stitching color and design all of which will be selected at check out. If you have a custom request, e-mail me! What brand of shirts/bodysuits to do you use? TOP I use Carters brand bodysuits for the best quality, sizing and thickness.
Tees vary by size, color and what is available at the time. If you have a question about what brand I will be using for your specific order just let me know.
All shirts size newborn-12m will be made using a bodysuit. Size 18m-5T will be made using a toddler tee. Girls, boys and adult sizes are also available. Brands used will vary.
Girly ruffle/puffed/cap sleeve shirts will be used on girl orders but may be substituted due to availability. If you require a ruffle/puffed sleeve shirt please e-mail me prior to ordering to check availability. How are the shirts made? TOP For the "original" style shirts a custom patch is hand cut and ironed on to fusible webbing and then ironed on to the shirt. It is then hand stitched with embroidery floss to secure the fabric.
For the embroidered and appliqued items they are made using an embroidery machine. How do I wash my items? TOP All shirts should be washed inside out. Machine wash on cold or warm to avoid shrinking. Tumble dry LOW heat or hang to dry.
It is important NOT to use high heat when washing or drying so you do not shrink the fabric used in the design/applique.
Is fraying normal? TOP Machine appliqued items should not fray at all. For LLC Originals, due to the nature of the fabric, some fraying around the edges is normal. Some fabrics fray more than others. I have never had a shirt fall apart or fray excessively. This generally adds to the character and uniqueness of the design. Is my order refundable? Do you take exchanges? TOP Once your order is placed there are no cash refunds. You may change your design after your order is placed as long as I have not started your order.
All of my shirts are custom and hand made so there are no refunds and/or exchanges.
If there is an issue with the quality or design of your item please e-mail me. What is an "LLC Original?" TOP You will see several items in my shop with the title "The LLC Original...". My original style tees are HANDSEWN. All other items are created using an embroidery machine. How much is shipping? TOP Orders are shipped via USPS at a flat rate of $4.95, which includes a delivery confirmation that will be e-mailed to you at the time of shipment. You may upgrade to priority mail for an additional $2.00. How can I get coupons and specials e-mailed to me? TOP Please e-mail me and in the subject line type: mailing list and I will add you to my list. I do NOT sell your e-mail address and will only use it to send out my monthly newsletter and to inform you of deals. You may unsubscribe at any time. How long will it take for my order to ship? TOP Current turnaround time is approximately 2-3 weeks. If you need something for a specific date e-mail me and I will let you know if I can accommodate you. Generally I can get items out faster, the 2-3 weeks is a "worst case" scenario. Do you take any payments other than paypal? TOP Paypal is the preferred method of payment. I will also accept check or money order, there will be a 5 day waiting period until the check clears before the order is processed. There will be a fee applied for returned checks. |
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Gift Registry Contact Us Host a Tee Party